Everything about designing and executing community strategy, measuring the metrics, frameworks, strategies and more...
Learn to drive product growth, retention and engagement through community and how to gather more insights and input through member feedback that goes beyond surveys.
Understanding the fundamentals of engagement metrics and how they vary depending on platform and intent.
Understand why and how to move a community to a new platform to support the business goals of retention and growth more efficiently.
This article explores key aspects of creating and maintaining growth and retention loops by way of building a successful online community, drawing on real life and hypothetical examples and providing a comprehensive roadmap for anyone looking to harness the power of community engagement.